Shipping policy
Where we ship from
All MeltingTabs orders are packed and dispatched from Sacramento, California.
Processing time
Orders are processed on business days. You will receive a confirmation email with tracking details as soon as your order leaves our facility.
Delivery times
- United States: 3–5 business days with standard shipping.
- International: 7–14 business days.
These are estimates rather than guarantees, and may be affected by carrier delays, customs processing or peak periods.
Shipping rates
Shipping options and costs are calculated at checkout, based on your delivery address and the items in your cart. You will see the exact amount before you pay.
Customs, duties and taxes
International orders may be subject to customs fees, import duties or taxes charged by the destination country. These charges are set by local authorities, are not collected by us, and are the responsibility of the recipient.
Incorrect or damaged deliveries
Please inspect your order on arrival. If an item arrives damaged, defective or incorrect, contact us and we will make it right.
Returns
We offer a 30-day money-back guarantee. Full details are in our Refund policy.
Questions about your order
Email support@meltingtabs.com or call (+1) 909-679-5948. We reply within 24 hours on business days.